Shipping policy

Payment and Shipping

Alcoholic products are sold exclusively to individuals who have reached the legally required minimum age for the purchase of alcohol (currently 18 years) and are shipped only within Germany.

For the shipment of alcoholic products outside Germany, we collaborate with our international shipping partner, BeMakers ApS. Please note that alcoholic products are sold exclusively to individuals who have reached the legally required minimum age for the purchase of alcohol in the respective destination country (currently 18 years in Germany).

We offer the shipment of alcoholic products upon request or via email to the following countries:

  • Austria (B2C)
  • Denmark (B2B, B2C)
  • Netherlands (B2B, B2C)
  • Norway (B2B)
  • Sweden (B2B, B2C)
  • France (B2C)

For inquiries or orders regarding alcoholic products in these countries, please contact our customer service at sales@pacific-lime.com. We will be happy to review your request and provide you with all the necessary information for smooth shipping.

By ordering alcoholic products through our international shipping, you confirm that you have reached the legal minimum age for the purchase of alcohol in your country and are aware of local laws and regulations.

For non-alcoholic items, the following conditions apply:

Delivery is available domestically (Germany) and to the following countries: Slovakia, Austria, Czech Republic, Slovenia, Malta, Portugal, Poland, Latvia, Netherlands, Estonia, Denmark, Lithuania, France, Greece, Switzerland, Belgium, United Kingdom, Ireland, Sweden, Finland, Norway, Iceland.

Shipping costs (including legal VAT)

Deliveries within Germany:

We charge a flat shipping fee of €4.90 per order.

For orders over €49.00, we offer free shipping.

International deliveries:

We calculate international shipping costs flatly at €9.95.

Delivery Times

Unless otherwise specified in the respective offer, the delivery of goods within Germany is made within 1-3 business days, and for international deliveries, within 5-7 business days after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction). Please note that there is no delivery on Sundays and holidays. If you have ordered items with different delivery times, we will ship the goods in a common shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted Payment Methods

- American Express
- Apple Pay
- UnionPay
- Google Pay
- Klarna Rechnung
- Klarna Sofort bezahlen
- Maestro
- Sofort
- Mastercard
- PayPal
- Shop Pay
- Visa

Further details on payment

For credit card payments, your credit card will be charged upon the conclusion of the contract.

For inquiries, you can find our contact information in the imprint.